PermAffai

Services

Five lines of work.

Each one stands alone. Most engagements start with one and grow into another.

We don't have a product looking for a problem. The list below is where we envision being most useful. What you actually need is yours to define, and the scope comes from your problem rather than our catalog.

01 Technical Assistance

You need a program that still works in year twenty.

The problem

Most programs are built for the ribbon cutting. The policy gets adopted, the first homes close, and the operating knowledge lives in one person until that person leaves. Years later a homeowner asks what their home is worth, or a monitor asks for a file, and nobody can answer without reconstructing a decade from scratch.

Who it's for

Cities, counties, and state housing finance agencies. Community land trusts and shared-equity operators. Nonprofits standing up or rebuilding a program. The work is the same whether a jurisdiction runs the program directly or a nonprofit runs it under contract.

How we work

We build on what the field has settled, and add what it has not. The base instruments exist and they work. The value is in what sits on top of them. We check a program’s design against lender guidebooks so the homes stay financeable, and against the requirements of the applicable programs and funding sources, whether federal, state, local or philanthropic. Where local conditions require a departure, we depart deliberately and document why.

What we leave behind

Written procedures your staff can follow, documents your counsel can adopt, and a team that helped produce them rather than receiving them. Every program requirement is confirmed against your own program documents and cited in the deliverable.

Scope of the work
  • Readiness assessment — a structured look at how your organization actually works today, where staff time goes, and which tasks are done four different ways, ending in a written opportunity map
  • Program and policy design — shared-equity, community land trust, down payment assistance, and long-term affordability program frameworks, with the ordinance or policy language and the briefing memo that carries it to a council or a board
  • Feasibility and assessment — market analysis, model evaluation, governance structure options, funding strategy, financial pro forma, and a recommendation your board can act on
  • Program guidelines and procedures — eligibility rules and buyer selection, subsidy layering and per-unit limits, stewardship roles, monitoring schedule, and the step-by-step procedures staff follow
  • Resale and affordability documents — lease riders or deed restrictions, resale formulas, federal resale and recapture provisions, affordability-period terms, and a subsidy-layering memo where federal, state and local sources combine
  • Entity formation — structure, governance design, incorporation, and tax status pathway for organizations standing up something new
  • Training and facilitation — we inform, educate, and facilitate: staff briefings, elected official education, board orientation, and cross-jurisdictional peer learning
What determines cost

How many funding sources are layered, whether program documents already exist, and how many stakeholders have to sign off. Most of this work is fundable — see how this gets paid for. Procurement details, including our Unique Entity ID and NAICS codes, are on the About page.

Four ways in, depending on how far along you are. The first one is free and takes about four minutes.

Free · no account · runs in your browser

The Long Dollar

Enter your market's numbers and see what one subsidy dollar does over thirty years — how many households it serves when the subsidy stays with the home, against what happens when it comes back at the first sale. Prints an exhibit you can take into a funder meeting.

Already hold homes? The same analysis across your whole portfolio is the Portfolio Review, $3,500.

Open the tool →

Feasibility Screen

$7,000

Is this worth looking at seriously?

Desk work, two to three weeks, no site visit. The same analysis the tool runs, except every assumption is replaced with sourced data for your market.

  • Incomes, home prices and the gap between them, from public data
  • What a unit costs to make affordable at your target incomes, and the subsidy required to get there
  • Which funding sources you already control, and roughly what they would support
  • Who is already operating in your market
  • An eight to twelve page memo and a forty-five minute readout

Not included Program design, capacity assessment, or legal questions. It answers one question and stops.

Feasibility Study

$24,700

Should we do this, and would it work here?

The decision document. Built to be handed to a council or a board, with a recommendation in it and the evidence behind it.

  • Market and affordability analysis — who is being priced out, where, and which submarkets are reachable
  • Subsidy and resale modeling — how much of the public dollar survives each resale, and units delivered per dollar over time
  • A funding source map built against your own program documents
  • The legal questions your counsel will need to answer, and what turns on each
  • Who could operate it — document review and a structured conversation with each
  • A go, no-go or go-if recommendation, with the conditions named and testable

Quoted separately A two-day site visit, and deeper assessment of any organization you are considering as the operator.

And when the decision is already made:

Complete program build

Program Launch Kit

$47,700 fixed price, five deliverables

For a nonprofit, developer, city, county, or housing finance agency launching or rebuilding a community land trust, shared-equity, or down-payment-assistance homeownership program. Five deliverables, adapted to your program rather than drafted from nothing.

  1. Policy direction — the substance your attorney needs in order to draft: program parameters, the affordability mechanism, term and enforcement structure, and the comparable jurisdictions worth borrowing from. Plus the briefing memo and adoption presentation that carry it to a council or commission
  2. Program guidelines and procedures — eligibility rules and buyer selection, subsidy layering and per-unit limits, stewardship roles, monitoring schedule, and the step-by-step procedures staff follow for application, resale, default and monitoring
  3. Grant-aware resale documents — lease rider or deed restriction, resale formula, federal resale and recapture provisions, affordability-period terms, and a subsidy-layering memo where sources combine
  4. Compliance tooling — a formula-locked resale and affordability workbook your jurisdiction owns outright, tested against worked examples and locked before handoff, with an annual monitoring calendar
  5. Training and handoff — staff training and a 90-day post-launch check-in
Timeline 16–24 weeks. Weeks 1–4 intake and funding-source discovery. Weeks 5–12 policy direction, guidelines and resale documents. Week 10, your attorney reviews the draft resale documents and we incorporate their comments in one working session. Weeks 9–16 the workbook build. Weeks 17–24 (or the final third of a compressed schedule) adoption support, training and handoff.
Every requirement is cited Program rules are confirmed against your own program documents during discovery and cited in the deliverable. An uncited requirement is not released.
Quoted separately Programs layering more than three funding sources, or rebuilds of a program already operating at scale, are scoped and quoted on their own.
After handoff The documents and workbook stand on their own. What they cannot do is answer a homeowner who calls asking what their house is worth, or tell you which files come due for monitoring next quarter. That is what Stuard is for, and the Kit is what makes it possible to build: your adopted formula becomes locked code, your guidelines and procedures become the source it answers from, and the monitoring calendar becomes something that tells you what is coming rather than something you remember to open. Staff ask in plain language. It runs the locked formula, shows the inputs it used, and drafts the letter. We keep it current as income limits and program rules change. Configured after handoff, once you have run the program yourselves long enough to know what you actually need, and priced then.

Your attorney approves the language. Your governing authority adopts it. PermAffai does not provide legal advice.

02 Fractional Leadership

You need senior capacity you cannot afford to hire.

The problem

Stewardship, community land trust, and coalition work all require senior judgment an organization cannot always carry full-time. The usual alternative is a consultant who produces a document and leaves, after which the document sits. That gap, between advice given and outcomes owned, is where most housing organizations lose years.

What we do

We take a seat inside the organization and carry decisions, not recommendations: portfolio stewardship, program design and operation, board and committee support, funder and municipal relationships, staff development. The work is measured by what the organization can do when the engagement ends.

Also inside this scope
  • Technical competency assessment for a search you are already running
  • Search support and hiring design
  • Transition readiness and executive onboarding
  • Bridge leadership with a fixed end date and an affirmative handoff
  • Board onboarding and succession readiness

Two rules we hold to: we do not compete for a permanent seat at an organization while selling staffing services to it, and where you have retained a search firm we route through them rather than around them.

What determines cost

Portfolio size, stakeholder complexity, and which level of decision rights you need. Paid from your operating budget, state and local funds, capacity-building grants, or federal operating funds where the organization qualifies.

Four ways in. They differ in decision rights and cadence, not in seriousness.

Fractional Stewardship Director

Homeowner file review, resale calculation support, policy application questions, stewardship operations advisory, and board reporting. For organizations carrying a portfolio larger than their staff.

Fractional CLT Director

Full executive capacity. Strategic decisions, program design, staff coordination, board and funder relationships, and capital access work, held until the organization is ready to hire.

Fractional Coalition Director

Coalition strategy, policy analysis, state-level advocacy support, member engagement, and funder relationships, for networks with real reach and small operating budgets.

Fractional AI Strategy Director

Senior AI leadership inside the organization: rolling out the adopted policy, tool and vendor decisions, two or three workflow pilots run in your own workspace, staff training, and re-measuring staff hours against the baseline. Adoption is the work. Requires a completed AI Readiness Plan. See how it works →

Not sure which one fits, or whether any of them do? One call settles it. We will tell you if the honest answer is that you need a hire rather than a retainer, or nothing at all right now.

03 Stewardship Systems

A promise made to a family in 2019 has to still be keepable in 2049, by people who have not been hired yet.

The problem

Even at twenty-five units, a portfolio holds homeowners with different purchase dates, often different formula types, and different assistance layered underneath. Most organizations run this in spreadsheets, or in property management software built for rental rather than leasehold ownership. The failure is quiet. Nothing breaks until someone asks a question the records cannot answer.

The same problem shows up in a city or county program, with one difference: where the work is assigned at all, it usually sits inside a compliance or program function alongside other duties rather than with a dedicated stewardship role — and in plenty of programs it was never assigned to anyone. The obligation then rests on a title company noticing the restriction and reaching someone at the program, and on that person knowing what the program requires and sometimes what the policy in force when the funds were awarded intended.

What we build
  • Formula-locked resale and affordability calculators, owned by your organization, tested against worked examples and locked before handoff
  • Annual monitoring calendars and checklists covering occupancy certification, affordability period, and funding-source conditions
  • Homeowner and unit records in one place: lease terms, purchase price, subsidy sources, formula type, appraisal history
  • Document drafting and policy questions answered against your own adopted guidelines
  • Compliance report review and annual refresh for income limit, rule, and program changes
The line we hold

Your adopted formula is encoded once as locked, version-controlled code. The system gathers inputs, runs that formula, explains the result, and drafts the notice. It never computes the number itself. The formula changes only by board or council resolution, each change is a recorded version, and the test cases re-run before release.

What pays for it

Jurisdictions and organizations commonly fund this work from CDBG or HOME administrative allocations, program income, housing trust fund dollars, general fund, foundation and bank grants, or a CDFI. Which of these is available to you, and what each will actually cover, is confirmed against your own program documents during discovery — we do not assume it.

The system we build for this is called Stuard

Stuard holds the records, runs the locked formula, and keeps the calendar. It is built on Claude, configured for your program and maintained by us.

Four steps, in two pairs. The first pair establishes what your subsidy has already done. The second decides what to build on top of it.

The Long Dollar

Free

What does one subsidy dollar actually do over thirty years?

A model you run yourself on your own market's numbers, showing how many households one dollar serves when the subsidy stays with the home against what it does when it comes back at the first sale. About four minutes, no account, and it prints a four-page exhibit with your organization's name on it.

Where it leads It answers the question for one home. The Portfolio Review answers it for every home you hold.

Open The Long Dollar →

Portfolio Review

$3,500

What has your subsidy actually done?

You fill in a data template, one row per home. We run your portfolio — up to 50 homes at this price, larger portfolios quoted on the same method through the same analysis the free tool runs on a single house, using your own board-adopted formula.

  • Total subsidy committed, and how many households it has served so far
  • What the portfolio has retained, against what recapture would have returned by now
  • Expiring restrictions by address — the list most organizations cannot produce on request
  • A forward projection at your actual tenure and formula
  • An exhibit at portfolio scale, with your name on it, built to hand to the people who wrote the checks

Scoped to the template If your records need reconstructing before they can be analyzed, that is a separate conversation and we will tell you before you commit.

AI Readiness

from $995

What should this organization actually be doing with AI, and what should it not touch yet?

Two engagements, fixed price. The Assessment, $995, scores your readiness across governance, data, people and workflows, and names the three risks to fix before any tool touches resident data. The Plan, $5,700, includes the Assessment, then writes the policy for your board to adopt, inventories your workflows with a baseline of staff hours, and sets out what to build first. The cost of the Assessment counts toward the Plan when the Plan is signed within 60 days.

Why it comes before the build The baseline has to be measured before any policy, procedure or tool changes the work. A baseline taken afterwards is not a baseline.

Where it leads The recommendation set names what to build and in what order. Sometimes that is Stuard Companion. Sometimes it is a policy and nothing else for a year.

See what an AI Readiness engagement involves →

After the Plan Fractional AI Strategy gives you senior leadership that owns carrying it out. See how it works →

Stuard Companion

from $7,000

Who answers the question when the person who knew the answer has left?

We stand up Stuard for your program: your adopted formula as locked code, your guidelines and procedures as the source it answers from, and your monitoring calendar as something that tells you what is coming due.

  • Staff ask in plain language and get an answer drawn from your own adopted documents, with the source shown
  • Resale and affordability figures come from the locked formula, never from the model’s own arithmetic
  • Notices, letters and homeowner correspondence drafted from your templates
  • A monitoring calendar that surfaces occupancy certifications, affordability periods and funding-source conditions before they are late
  • Kept current by us as income limits, program rules and your own policies change

What sets the level Companion comes in levels, and which one you need is a question of portfolio size — how many homes, how many formulas and how many funding sources have to be held at once. We size it on the call.

What it is not Not a system of record and not a replacement for the platform you already use. If you stop, you keep your workbook and a configuration that can be rebuilt without us.

What does stewardship actually take? Nobody has measured it the same way twice.

That is the gap the founding cohort exists to close. Every AI Readiness Plan measures one organization’s baseline before anything changes the work. With consent, those de-identified numbers join a cohort of ten to fifteen community land trusts and shared-equity programs, measured the same way on five stewardship measures — staff time, homes fully stewarded per stewardship FTE, resale accuracy, homeowner retention, and which practices are actually adopted — at 30, 90 and 180 days.

Two of those five have no agreed sector definition yet, which is part of what the cohort is for. The reasoning, the five metrics and the hypothesis we have published against them are all set out in the long-form piece.

You do not need to wait for the cohort, and you do not need to be in an engagement to start. The free Stewardship Practice Checklist takes about ten minutes and returns a one-page score your board can use right away.

Read the reasoning
04 Development Advisory

You have a project to build and the capital stack does not close.

Affordable housing development is capital-intensive, regulation-heavy, and jurisdiction-specific. It asks for simultaneous fluency across capital stacking, regulatory pathway, entitlement, construction, and stakeholder management. The help available tends to be slow and generalist, or narrow and billed at partner rates.

Financial Modeling

The deal either works or it does not, and most of the time nobody can say which until too much has already been spent finding out. We build the model that answers it, and we build it so someone else can check the answer.

Low-Income Housing Tax Credit structuring across both the competitive and bond-linked paths, tax-exempt bond financing, and layered soft funding drawn from federal, state, county and municipal gap sources, with solar and other non-housing credits where they fit. Sources and uses, pro formas, internal rate of return, and sensitivity analysis built for the people who will actually underwrite them. Syndicator engagement and investor relations support through to closing, and third-party underwriting review for lenders, equity partners, or your own board.

Models arrive as clean spreadsheets with transparent formulas and stated assumptions, so a lender, a syndicator, or a skeptical board member can trace every number back to where it came from.

Send us the deal and we will tell you on one call whether the model is worth building yet.

Development Capacity

Knowing a project is possible and knowing how to get it entitled, financed, built and occupied are different problems. The second one is where organizations stall, and it is usually because the capability sits with a consultant rather than inside the building.

Regulatory pathway analysis by jurisdiction: zoning modifications and density bonus provisions, tax abatement and payment-in-lieu-of-taxes structuring, development capacity statutes, and municipal inclusionary compliance. Highest and best use analysis, entitlement pathway assessment, and site acquisition advisory ahead of a commitment. Owner's representation through new construction and occupied rehabilitation, where residents stay in place and the schedule has to hold. For organizations building their first, development staff training, team structuring, and pipeline development, so the second project does not need us.

Regulatory advisory cites the specific statute rather than summarizing it. Every deliverable is versioned with superseded copies retained, and requests are acknowledged within one business day.

Bring the project in whatever shape it is in. The first conversation is about whether it is buildable, not about scope.

Community Capital

Organizations that hold land in perpetuity are structurally awkward for conventional capital. The asset does not turn over, the return is bounded on purpose, and the mission is written into the deed. So the capital stack stays narrow, and every new unit competes against every other unit for the same pool.

We advise on what an organization is actually financeable for, and on what has to change internally before a new kind of partner takes it seriously: the governance, reporting, internal controls and audit posture a lender or institutional funder will require before writing anything, and the financial narrative and documentation you need assembled before you walk into the room. We also work on subsidy architecture, meaning how public investment is structured so it stays with the property and compounds rather than leaking out at first resale.

This is consulting to the organization about its own position. It is not fundraising, brokerage, or placement.

If a funder or lender has told you no and you are not sure why, that is the conversation to have.

The work is built so that senior judgment is not the bottleneck on volume: more structure variants modeled and compared, regulatory analysis across several jurisdictions in one pass, and document review across full transaction sets rather than samples. Judgment, negotiation strategy, and every client conversation remain ours. What determines cost: deal complexity, how many jurisdictions are in play, and whether you need a model or a team. Paid from project and deal budgets, predevelopment funds, or operating budgets; for nonprofit developers, capacity-building scope is frequently grant-eligible.

PermAffai does not provide legal advice. Formal market analysis is delivered through subcontracted appraisal arrangements. Brokerage sits outside PermAffai entirely. Where a success fee applies it is a fixed closing-milestone fee, never transaction-based compensation on capital raised. Nothing here is an offer to sell or a solicitation of an offer to buy any security.

05 Training

Your next stewardship director has nowhere to learn this.

The problem

Stewardship is learned on the job, from whoever held the role last, and when that person leaves the training leaves with them. There is no standard curriculum for the work, and the people hired into it are usually capable and entirely unsupported.

What's coming

In construction

  • Stewardship Bootcamp — foundations, ground lease and resale, subsidy layering, homeowner selection and retention, board reporting, and a closing module on AI-augmented operations
  • AI for Housing Nonprofit Operations — a shorter course on where AI fits in board packets, funder reports, grants, correspondence, policy questions and case notes, and where it does not

Both are self-guided with cohort office hours. Neither is open yet. Pricing and dates are set when they launch.

One email when a course opens. Nothing else.

Not sure which one you need?

That is a normal place to start. Tell us the problem and we will tell you which of these fits, or that none of them do.